Admissions Coordinator – SHBM

Entreprise :

The University is engaged in economic and human development and puts research and innovation at the forefront of African development. A mechanism that enables it to consolidate Morocco's frontline position in these fields, in a unique partnership-based approach and boosting skills training relevant for the future of Africa.
Located in the municipality of Benguerir, in the very heart of the Green City, Mohammed VI Polytechnic University aspires to leave its mark nationally, continentally, and globally.

About SHBM Located within the innovative Mohammed VI Polytechnic University (UM6P) in Ben Guerir, the School of Hospitality Business and Management (SHBM) aims to develop the next generation of hospitality and management leaders by combining academic excellence, industry collaboration, and digital innovation. SHBM provides a transformative educational experience where students engage in experiential learning, digital transformation, and global exposure.

Position Overview The Admissions Coordinator supports the end-to-end admissions process at SHBM — from campaign planning to enrollment — ensuring a smooth, efficient, and personalized experience for candidates. This role involves coordinating outreach and digital campaigns, managing applications and entrance exams, and assisting with scholarships and enrollment, all while leveraging digital tools and automation to improve efficiency and data accuracy. A tech-savvy mindset and a passion for process improvement are essential to succeed in this position.

Poste :

Key Responsibilities

Admissions Campaigns & Outreach

• Assist in the design and execution of annual admissions campaigns in coordination with marketing and academic teams.
• Support outreach initiatives (school visits, fairs, webinars, and digital campaigns).
• Track and report lead generation and engagement metrics.
• Ensure consistent brand representation across all admission communication channels.

Application & Candidate

• Management Manage the admissions lifecycle: Applications, candidate communication, follow-up, and documentation.
• Ensure timely updates and data accuracy within the CRM system (HubSpot, Eudonet).
• Maintain effective communication with candidates throughout the process.

Entrance Exams & Selection Process

• Coordinate entrance exams, interviews, and admissions committees.
• Handle scheduling, logistics, and communication with candidates and evaluators.
• Support evaluation tracking and reporting through ClickUp or equivalent tools.

Enrollment & Scholarship Management

• Oversee pre-enrollment and enrollment processes for admitted students.
• Manage scholarship applications, eligibility tracking, and award communications.
• Coordinate with academic and finance teams to ensure a seamless onboarding process.

Data Management & Process Improvement

• Contribute to the digital transformation of the admissions process.
• Develop and maintain dashboards to track admissions KPIs (conversion, timelines, communication metrics).
• Support the automation of tasks using CRM workflows and AI-assisted tools.
• Identify process bottlenecks and suggest improvements for efficiency and candidate experience.

Reporting & Communication

• Prepare regular reports and dashboards for management review.
• Support communication campaigns via CRM (email automation, follow-up sequences, etc.).
• Ensure data consistency, compliance, and confidentiality in all admissions systems.

Profil recherché :

Profile Requirements

Education

• Bachelor’s or master’s degree in hospitality management, Business, Communication, Digital marketing, Education, or related field.
   

Experience

• 1–3 years of experience in sales, communication, admissions, higher education administration, or student services preferred.
• Strong interest in technology, CRM systems, and process automation.

Core Competencies

• Excellent organizational and time-management skills.
• Strong interpersonal and communication abilities (written and spoken).
• Analytical mindset with attention to detail.
• Team player, proactive, and solution-oriented.
• Service-driven and empathetic towards candidate needs.

Technical Skills

• Proficiency in HubSpot, Eudonet, and ClickUp (or similar CRM and project management tools).
• Familiarity with automation and AI tools to enhance admissions workflows.
• Excellent command of Microsoft Office Suite and data tracking tools.
• Fluent in English and French (written and spoken).

Why Join SHBM?

• Be part of an ambitious and forward-thinking institution within UM6P.
• Contribute to building a digital-first, candidate-centered admissions experience.
• Work in a dynamic, international, and innovation-oriented environment.
• Opportunity to grow in an environment that values creativity, collaboration, and continuous improvement.

Department: Administration

Location: School of Hospitality Business and Management (SHBM), Mohammed VI Polytechnic University (UM6P), Ben Guerir, Morocco

Reports to: Admissions manager

Contract Type: Full-time, Permanent (CDI)  

Adresse de notre siège :

Traits de personnalité souhaités :

* Recherche de nouveauté * Respect des règles * Extraversion * Besoin de réflexion * Organisation